Professional Development Meeting - Gathering Requirements Like An FBI AGENT with Deena Chadwick
Learning Objectives:
Attendees will be able to discuss:
How Stakeholders & SMEs Feel About Requirements Gathering
How to Have Requirements Conversations Instead of Elicitation
The Differences between Intent/Reason and How To Identify Both
Natural Human Instincts and How They Play A Role In Requirements Elicitation
Tips & Tricks for Identifying When Someone Is Resisting
Overview of Presentation:
This presentation focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.
Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.
Common Sense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts. Who are the experts at asking questions and getting answers? FBI Agents and Detectives. Like an FBI Agent: Understand basic human instincts and how to use them to your advantage; Which Techniques, Approaches, and Tools to use and when to use them; How to identify when someone is resistant to provide you with the information you need.
Speaker Bio:
Deena Chadwick, The CommonSensical BA, has built a solid reputation for being an expert in Project and Product Delivery. She enjoys teaching scope definition, requirements management, stakeholder management, communication and collaboration, design thinking, and solution optimization. She is known for her ability to infuse innovative processes and best practice techniques. Deena has spoken at Refresh Detroit, PMBA Global, BA World, BADDs, PDDs, colleges and more. She is the author of the Commonsensical Series: A Guide for PMs, BAs, and Product Owners. This is a series of books, eBooks, and courses that focus on bringing Common Sense back to the complex world of interactive project delivery.
A special message from your board: We value every participant's health and want to continue to offer valued PDMs as we go through this extraordinary time together. Once registered, the call details will be sent before the event. Please make sure you enter your email address upon registration. If you have any questions please reach out to the board@phoenix.iiba.org. We will hold PDM’s online until we feel that it is safe to resume in-person events. We will continue to have valuable speakers to support our chapter!!