Welcome to the IIBA Phoenix Chapter! Our mission is to engage and support our members and community partners through educational events, mentorship, and networking opportunities. We promote ongoing professional development and certification specific to the standards and practices of Business Analysis.
Volunteers
The IIBA Phoenix Chapter is seeking additional volunteers to help with event planning, training and mentorships, and other chapter needs. If you're interested in joining the Board of Directors, participating in chapter events, or presenting at any of our upcoming meetings, please reach out to us for additional information. Thank you!
The Tool Doesn't Think for You: AI in Business Analysis
Yulia Kosarenko joined Business Analysis Live! to explore what happens when AI can produce the deliverables but not the thinking behind them.
Business Analysts Are Ready. Are Their Leaders?
Business analysts are delivering more than their organizations see. A 2026 IIBA webinar series with Laura Brandenburg surfaced what practitioners are quietly building and the five conditions that only leaders can fix.
One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.